Welcome Pack
Across your first 4 deposits
- Wagering
- 30× bonus
- Max Bet
- $7.50
- Min Deposit
- $30
- Daily Withdrawal Limit
- $6,000
Betting Rules
1. General betting requirements
By placing a bet with King Billy Casino, you confirm that you have read and accepted the rules that apply to the relevant product or game. You are responsible for checking the information displayed on the website before confirming a bet. This includes the selection made, the stake, the displayed odds or value, the possible return and any conditions attached to the bet.
Betting is available only to eligible customers who are permitted to use the relevant service under applicable law. You must provide accurate, complete and current information when creating and maintaining an account. You must also meet any age, identity, location and verification requirements that apply. An account must be used only by the registered account holder, and you must keep your login details secure.
You must not place bets on behalf of another person, allow another person to use your account or use another person’s payment method without proper authorisation. Group betting, coordinated activity, automated access, manipulation of a game or market and any attempt to gain an unfair advantage may be restricted or investigated. King Billy Casino may take action where activity appears inconsistent with these rules or the Terms and Conditions.
Checking information before placing a bet
- Check that you are using the correct account and that your account details remain accurate.
- Review the game, event, market, selection or wager type before confirming the bet.
- Check the stake, odds, potential return, currency and any displayed conditions.
- Make sure the bet is suitable for your intended level of spending and play.
- Do not confirm a bet if the website is displaying incomplete, unclear or obviously incorrect information.
A bet is normally treated as submitted when you confirm it through the website and the system records the transaction. A message, ticket, reference or balance update may be shown as confirmation, but the absence of a message does not by itself prove that a bet was accepted. You should check your account history and retain any available confirmation details.
You are responsible for reviewing each bet before submitting it. If you are unsure about the meaning of a market, wager type, game feature or displayed condition, do not place the bet until you understand the information provided. The rules for a particular product may contain definitions or settlement provisions that are different from the general principles on this page.
2. Acceptance, rejection and changes
A bet is not final until it has been accepted and recorded by the betting system. King Billy Casino may accept, reject, limit or refer a bet for review before it is confirmed. This may occur because of technical issues, market changes, account restrictions, verification requirements, suspected misuse, an incorrect price or another reason permitted by the applicable rules.
Once a bet has been accepted, it generally cannot be changed or cancelled by the player unless a cancellation, cash-out, withdrawal or other option is expressly made available for that bet. Any such option may be subject to separate conditions and may not be available at all times. A request to cancel a bet is not effective until it has been confirmed by the system.
If a bet is rejected, it should not be treated as an accepted wager. If a bet appears more than once in your account, or if the status is unclear, do not assume that one or more entries have been cancelled. Check the account history and avoid placing a further bet on the same selection until the position is clear.
Technical interruptions
The website, betting platform or communications network may occasionally be unavailable, delayed or affected by an error. A displayed balance, price, result, ticket or account status may also be delayed or incorrect. King Billy Casino may review transactions affected by a technical problem and may correct, cancel or void a transaction where the applicable rules allow it.
Players should not attempt to exploit a known fault, delay, display problem or system error. If you notice an unusual result, duplicate transaction, incorrect balance or other problem, stop using the affected feature and report the issue through the available support process. Continuing to use a known error may lead to account review or other action under the Terms and Conditions.
Incorrect information and obvious errors
Information shown on a betting page may come from third-party data sources or automated systems. Despite reasonable care, an obvious error may occasionally occur in a price, result, handicap, line, game description, settlement detail or other information. Where an obvious error affects a bet, the bet may be corrected, resettled or voided in accordance with the applicable rules.
An obvious error may include information that is clearly inconsistent with the relevant market or game, a duplicated entry, an incorrectly displayed price or a result that does not match the applicable settlement information. The assessment of an error may take account of the circumstances, the information available at the time and the specific rules for the relevant activity.
3. Settlement of bets and results
Bets are settled using the official result or outcome specified for the relevant game, event or market. The source used for settlement may differ depending on the product. The relevant game rules, market information or terms may identify how an outcome is determined. If no separate settlement source is stated, the result recorded by the applicable official or authorised source will generally be used.
A result may be updated after an initial settlement if an official correction, investigation, review or administrative error affects the outcome. A settlement is not necessarily final merely because it first appears in the account. Where a correction is justified under the applicable rules, the account may be adjusted to reflect the correct result.
Events, markets and game outcomes
The status of an event, market or game may affect whether a bet is settled, postponed, cancelled or voided. The treatment of a postponed or abandoned event can depend on the market and the relevant product rules. A bet may remain open while the outcome is pending, or it may be settled using a specific rule for that market. Players should read any market-specific information before placing a bet.
- A bet may be void if the relevant event, game or market does not take place as required by the applicable rules.
- A selection may be void while other selections in a multiple bet remain subject to their own outcomes.
- A market may be suspended while material information is being checked or updated.
- A game result may be reviewed if there is evidence of a technical, procedural or recording error.
- Where a bet is void, the stake or affected part of the stake will generally be treated according to the relevant product rules.
Odds, returns and displayed values
Any odds, prices, payout figures or potential returns shown on the website are subject to the rules for the relevant bet. The displayed figure may change before acceptance, and the accepted figure is the one recorded by the system at the time of acceptance. A potential return is not a guarantee of a result or payment. The final amount may be affected by the outcome, the bet type, void selections, applicable conditions and any permitted account adjustments.
Where a bet contains several selections, each selection may be considered separately under the relevant rules. The outcome of one selection may affect the overall result, return or status of the bet. You should review the bet slip carefully before confirming a multiple, combination or other complex wager.
If the result shown in your account appears inconsistent with the relevant rules or the published outcome, review the available bet details and raise the matter through the available support or complaints process. A query may require an investigation before any adjustment is made.
4. Account balances, payments and reviews
All stakes must be placed using funds available in your account or through a payment method accepted by the website. You must not use funds obtained unlawfully or use payment details that do not belong to you without authorisation. Payments, withdrawals and account balances may be subject to identity checks, payment verification, fraud screening, financial crime controls and other legal or operational requirements.
A balance displayed in an account may include available funds, pending funds, promotional funds or amounts connected with unsettled bets. These categories may be treated differently under the applicable Terms and Conditions. You should not rely on a displayed balance as confirmation that all transactions have been finally reviewed or that all funds are immediately available for withdrawal.
King Billy Casino may place a temporary hold on a transaction, account or balance while activity is reviewed. A review may relate to identity, account ownership, payment source, suspected fraud, responsible gambling concerns, a technical error, a dispute, a breach of the rules or another legitimate reason. You may be asked to provide information or documents so that the review can be completed.
Prohibited or suspicious activity
The following types of conduct may be treated as a breach or may lead to further investigation:
- Providing false, misleading, incomplete or outdated account information.
- Using more than one account where multiple accounts are not permitted.
- Sharing an account or allowing another person to place bets through it.
- Using unauthorised, stolen or disputed payment instruments.
- Attempting to manipulate a game, market, result, promotion or technical process.
- Using software, scripts, bots or other tools to interfere with normal website operation.
- Exploiting an obvious error or continuing activity after being asked to stop.
- Placing bets in a way that breaches applicable law or the website’s restrictions.
Where a breach, error or suspicious activity is identified, the account may be restricted, suspended or closed in accordance with the Terms and Conditions. Affected bets or transactions may be reviewed, cancelled, voided or adjusted where permitted. Any action taken will depend on the circumstances and the rules that apply to the relevant activity.
You should keep your account credentials confidential and notify the available support channel if you suspect that another person has accessed your account. You should also review account activity regularly and report transactions that you do not recognise. Delays in reporting an issue may make it more difficult to investigate, although each matter will be considered according to the applicable rules.
5. Responsible betting, complaints and updates
Betting should be treated as entertainment, not as a way to make money or recover losses. Only use money that you can afford to lose, set a personal budget before you start and take regular breaks. Do not chase losses, borrow money to gamble or continue playing because you feel you must win back an earlier loss.
- Set spending and time limits that are realistic for your circumstances.
- Keep gambling separate from essential household, rent, loan and bill payments.
- Avoid betting when you are upset, tired, affected by alcohol or affected by other substances.
- Use available account controls or restrictions if you want help managing your play.
- Consider taking a break or seeking independent support if gambling is causing stress or financial difficulty.
If gambling is no longer enjoyable or is affecting your finances, relationships, work or wellbeing, stop and seek support. You can use any responsible gambling tools made available through your account and consider taking a longer break from gambling. If you believe you may have a gambling problem, independent professional advice can help you understand the options available to you.
Queries and complaints
If you believe a bet has been recorded incorrectly, a result has been settled incorrectly or an account transaction is not clear, review the bet history first and raise the matter through the available customer support or complaints channel. Include the relevant account information, bet reference, date, market or game and a clear explanation of the issue. Do not include unnecessary sensitive information.
Complaints are reviewed using the information available and the rules that applied when the bet was placed. You may be asked to provide additional information to confirm account ownership or clarify the transaction. A complaint about a betting outcome does not automatically change the settlement while it is being reviewed.
Updates to these rules
These Betting Rules may be updated from time to time to reflect changes to products, systems, legal requirements, operational processes or responsible gambling practices. The current version published on the website applies to activity placed after the relevant update, unless the Terms and Conditions or applicable law require a different approach. You should check the rules regularly and before placing a new type of bet.
If any part of these Betting Rules conflicts with a specific game rule, market rule, promotion condition or the Terms and Conditions, the more specific provision will generally apply to the relevant activity. If you do not understand a rule, do not place the bet until you have obtained clarification through the available support channels. By continuing to use the betting service, you acknowledge that you are responsible for reading and complying with the rules that apply to your activity.