Contact King Billy Casino

Need help with King Billy Casino? Contact our support team at support@kingbilly-casino.best for assistance with your account, payments, website access or responsible gambling options. Please provide enough information for the team to understand your question and direct it to the right area.

King Billy Casino operates under licence No. 0000002 issued by the Tobique Gaming Commission and employs the latest encryption to safeguard player communications and personal information.

How to get in touch

To contact support by email, write to support@kingbilly-casino.best. In your message, use the email address linked to your account where possible. This can help the team identify your account and respond more efficiently. Do not include your password or other sensitive security information in a support request.

What to include

Your account email address or username
A short, clear description of the issue or question
Relevant transaction or verification details, without sharing passwords
Screenshots if they help explain a technical problem or error message

You can contact support about account access and verification questions, deposits and withdrawals, bonus terms, technical problems, or responsible gambling requests. If your message concerns a payment or account activity, include the relevant date and a general description so it can be reviewed more easily.

Response times

Support requests are reviewed in the order they are received. The team will usually reply within 24 hours, although response times can vary depending on the subject and any checks required. If you need to send additional information, reply to the existing email where possible so your request remains together.

For responsible gambling requests, clearly explain what assistance you are seeking. Support can provide information about the options available through your account and help direct your request for review.